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Terms & Conditions

These are the general terms of business of that always apply to trade with unless otherwise noted.


  • You are able to pay by credit card, Visa or MasterCard. If the information in this table is correct, click "Pay".  
  • VAT is included in all prices.  We take reservations for typing errors and availability.

Shipping and Delivery

  • Delivery takes place from the nearest stock.
  • Shipping costs are paid by the buyer and are described in the web shop - otherwise applicable Post Danmark charges are used.
  • Delivery of the purchased product is up to 2 weeks, usually within 5 business days if the goods are in stock.

Right of withdrawal right and Returns

  • You have 14 days to cancel after the goods are supplied.  If you regret your purchase, you must at your own expense return the goods to the address below by 14 days after receipt.
  • To use the right of withdraval right the product must be intact, unused and in same condition as when you received it.  All original packaging must be enclosed.  Returns must be in proper packaging.  When you send the product back, it must be in same condition as when you received it.
  • A product that has been used are not returnable.
  • If you use the right of withdrawal; you will get your money back as soon as we receive the product back and have had the opportunity to examine it.  The money will be deposited into your account.  Remember to include your account number when you return the product.  We ask you also to indicate why you regret your purchase
  • please include the Delivery note with the product together with a brief justification for the return .
  • The product should be returned to the following address:

J.K.Medico ApS
Rødager Alle 133

Recording of data



  • When you provide information about yourself to - for example your name, e-mail, your address or telephone number - we will naturally protect your information very seriously.
  • register your name and address and the invoice in its customer data base in connection with the purchase.  Information is not divulged, but registration is kept for five years.
  • When ordering, where merely role as intermediaries disclosed your information to our partner, to enable it to carry out the supply.  The information is used only to process your order.
  • uses logfiles on the webside.  The logfiles are used to record what choices and routes the user makes on the side.
  • When paying by credit card it is done via a secure server where data is encrypted.
  • For purchases from advertisers where simply disseminates rebate and / or accepts orders that advertiser terms stand for in the ad.

Claims Processing

  • If an item is delayed or defect, you can contact the below address or phone number.
  • Complaints about defects in the goods must be made within a reasonable time after you have discovered the defect, or should have discovered the defect by a general review of the product.  You can complain in writing or orally.  According to the law of trading Act § 83 paragraph 1  the right to Complain about defects in the goods stops 2 years after receiving the goods.
  • When receives a complaint about a product, the claim will be treated as soon as possible. will decide whether the product is repaired, replaced, or whether, if the consumer instead wish, be given a rebate.  Remember to describe why you are complaining.
  • The warranty is only valid if the product has been used as defined in the user manual.
  • For complaints please send an email to or contact on phone: +45 4717 1900 weekdays:  8:30 to 4:00 p.m.
  • Remember to send the product back in good containers and get a receipt for shipment so that we can reimburse your costs if you were successful in your claim.

Reservations for pricing errors, sold out goods, etc.



  • In order to shop at you must be 18 or over and agree with the above terms and conditions.
  • is not responsible for any delays in Post Denmark or other transport provider.
  • cannot be held liable for such  delays or virus caused by the use of e-mail or downloads.
  • is responsible to the then-current laws and regulations on product liability in Denmark and the EU.
  • These Conditions, and any act or contract to which they apply, shall be governed by the laws of the State of Denmark and any dispute arising out of any such act or contract shall be within the exclusive jurisdiction of the Courts of Denmark.

J.K.Medico ApS
Rødager Alle 133
DanmarkPhone: +45 4717 1900
CVR: 1383 2846